FAQs
Got questions? We have answers.
Find quick answers about trading, payments, delivery, and verification on Ladi Morals Mart.
Buying & Orders
How do I place an order? +
Browse products, add to cart, then checkout with your preferred payment method. We'll confirm your order instantly.
Can I cancel or modify an order? +
You can cancel before the seller ships. Once shipped, contact support to request changes.
Payments & Safety
Are my payments secure? +
Yes. We use trusted gateways and escrow-style protections. Funds are released when delivery is confirmed.
Which payment methods are supported? +
We support cards, bank transfers, and local wallets through Paystack and Flutterwave.
Delivery & Logistics
How is delivery handled? +
We partner with vetted logistics providers. Sellers can also offer pickup where available.
Do you support location-based sorting? +
Yes. Filter products by distance up to 4000km to find nearby suppliers faster.
Verification & KYC
How do I get verified? +
Submit your KYC documents in your dashboard. Once approved, you'll receive a blue tick badge.
Why is KYC required? +
KYC protects buyers and sellers, reduces fraud, and keeps transactions compliant.
Still need help?